If you want to leave game and app data in place, then highlight Reset and keep my games & apps. Press left on the d-pad to select the reset option that you want. Press the A button to select this option and move to the final step. Press down on the d-pad to select reset console.

With console info highlighted, press the A button again. Press the A button to open the System submenu. Press down on the d-pad until you reach System. With all settings highlighted, press the A button again to open the settings menu. Press the A button to select the gear icon. Press down on the d-pad until you reach the gear icon. This is the illuminated button with a stylized X that is centrally located on the front of the controller near the top.Īlternately, you can press the left bumper until you reach the home tab, and then press left on the d-pad. Press the home button on your Xbox One controller. This can be accomplished in one of two ways: The first step in resetting an Xbox One is to open the main menu. We cannot access cloud saves but we can try this:

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